Terms & Conditions

Genomic Life, Inc Terms & Conditions

Last Updated: December 2023

The following Terms & Conditions (“Terms”) govern the use of and access to the Services and Programs provided by Genomic Life, Inc. (“Genomic Life”, “us”, “we”, or “our”). Your access to and use of the Services is conditional upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

BY ACCEPTING THESE TERMS, WHETHER BY USING THE SERVICES, BY ENTERING INTO A SUBSCRIPTION IN REFERENCE TO THESE TERMS, OR BY OTHERWISE AFFIRMATIVELY INDICATING YOUR ACCEPTANCE, YOU AGREE TO BE BOUND BY THESE TERMS WITHOUT RESTRICTION, INCLUDING THE PRIVACY POLICY REFERENCED HEREIN. IF YOU DO NOT WISH TO ACCEPT ALL OF THESE TERMS, DO NOT ACCESS, PURCHASE OR USE THE GENOMIC LIFE SERVICES OR PROGRAMS.

GENOMIC LIFE IS NOT A MEDICAL SERVICE PROVIDER. Genomic Life does NOT provide medical treatment or health care services of any type, makes no medical referrals, issues no prescriptions, and provides no related health care advice. You should consult with medical professionals regarding any and all treatment decisions.

YOUR PERMITTED USE

You may use the Services subject to these Terms. The “Services” means any offering made available by Genomic Life and any associated services and functionality to which Customer has subscribed. This includes entering Individual Data (as defined below) into the Service and accessing Individual Data via the Service. This limited license also includes Your right to print copies of Individual Data, including information made available through your use of any Program (as defined below), provided that your copy includes all proprietary copyright and trademark notices. “Individual Data” means information: (i) relating to your past, present or future physical or mental health or condition; and/or (ii) that identifies You or for which there is a reasonable basis to believe it can be used to identify You. This includes such information downloaded, uploaded, or otherwise entered into the Service, or which You access by using the Service.

You are solely responsible for all actions taken, and all usage of Individual Data, in and through your Account.

GENOMIC LIFE PRIVACY POLICY

YOUR USE OF THE SERVICES IS SUBJECT TO GENOMIC LIFE’S PRIVACY POLICY. THE PRIVACY POLICY IS INCORPORATED BY REFERENCE INTO THESE TERMS AND CONDITIONS AND MAY BE ACCESSED VIA THE FOLLOWING LINK: Privacy Policy - Genomic Life. THIS PRIVACY POLICY CONTAINS VERY IMPORTANT INFORMATION AND SHOULD BE REVIEWED CAREFULLY.

DIRECT PURCHASES

If You wish to purchase (“Purchase”) any program made available through the Service (“Program”), You may be asked to supply certain Individual Data necessary for, or relevant to, your Purchase, including, but not limited to, your full name, date of birth, credit card information, your billing address, and your shipping information.

The Service may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your Individual Data, You grant us the right to provide such data to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel orders at any time for any reason, such as errors in the description or order. We expressly reserve the right to refuse or cancel orders if fraud or an unauthorized or illegal transaction is suspected.

AVAILABILITY, ERRORS AND INACCURACIES

We may update our offering at any time. We may experience delays in updating information about the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Programs or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

DIRECT SUBSCRIPTIONS

Genomic Life may offer the option of annual, quarterly, and monthly billing frequencies for subscriptions (“Subscriptions”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set at the date of enrollment.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless cancelled by You or Genomic Life. You may cancel your Subscription renewal either through your online account management page or by contacting Genomic Life Customer Support Team at the address provided in these Terms.

A valid payment method, including an electronic transfer or wire, debit or credit card, is required to process the payment for your Subscription. You must provide Genomic Life with accurate and complete billing information including full name, address, state, ZIP code, telephone number, and a valid payment method information and any other information required by Genomic Life. By submitting such payment information, You are authorizing Genomic Life to charge all Subscription fees incurred through your account to that payment method.

Should automatic billing fail to occur for any reason, Genomic Life will notify You and request updated payment information within a deadline, with the full payment corresponding to the billing period as indicated on the invoice.

FEE CHANGES

Genomic Life, at its sole discretion and at any time and in accordance with the terms stipulated in any relevant Master Services Agreement/Scope of Work, may modify the program pricing. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Genomic Life will provide You with a reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate your Subscription before such change becomes effective. Genomic Life does not charge a fee for cancellations or terminations of your Subscription.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

REFUNDS

You have the right to cancel this plan within 30 days after the effective date for a full refund of program charges paid during the first 30 days unless You are in a contract via Your employer (whereby the terms and conditions of the Master Services Agreement/Scope of Work must be followed) .

PROVIDED DATA

You are responsible for any data that You upload or enter on or through the Service, including its legality, reliability, and appropriateness. By using the Service, You grant us the right and license to use and modify any provided data as necessary to provide the Service and related programs.

By uploading or entering data on or through the Service, You represent and warrant that: (i) the data is yours (You own it) and/or You have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the uploading of such data on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be violating privacy rights.

LIMITATIONS ON USE

You agree to the following restrictions on Your use of the Services and Programs: (a) You shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services or Programs; (b) You shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part or element of the Services or Programs; (c) You shall not access or use the Services or Programs in order to build a similar or competitive Service or Program; (d) except as expressly stated herein, You shall not copy, reproduce, distribute, republish, download, display, post or transmit any part of the Service or Programs in any form or by any means; and (e) You shall not remove, authorize or permit any third party to remove any proprietary rights legend from the Services.

You further agree not to use any Service function to: (a) upload, transmit, or distribute any computer virus, worm, or any software intended to damage or alter a computer application or data or to strip, scrape, or mine data from the Service; (b) send advertising, promotional materials, junk mail, spam, or any form of duplicative or unsolicited messages, whether commercial or otherwise; (c) interfere with, disrupt, or create an undue burden on servers or networks connected to the Service, or violate the regulations, policies or procedures of such networks; (d) attempt to gain unauthorized access to the Services; (e) misrepresent Your identity or affiliation with any person, specifically including any Individual; (f) harass or interfere with another user's use of the Services; (g) do any act that would be illegal, give rise to liability or otherwise violate any applicable law or this Agreement; (h) upload or transmit any communication or content of any type that infringes or violates any right of any party; or (i) post or transmit material that is or could be unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, false, misleading, hateful or embarrassing to any other person.

Genomic Life is free to use any information submitted to or through the Service in violation of the above for any legally permissible purpose and in any manner whatsoever. Genomic Life may fully cooperate with any law enforcement authority or court order related to use of the Services. In addition, and except as expressly described elsewhere in the Terms, content provided by Genomic Life on or used through this Service are the property of Genomic Life. You may not distribute, modify, transmit, reuse, download, repost, copy, or use such content, whether in whole or in part, for commercial purposes or